Shipping & Return
Shipping Method
We offer Standard International Shipping and Expedited Shipping services.
Orders will be delivered to the address provided at checkout. If you need to ship to multiple addresses, please place separate orders for each destination.
Processing Time
All orders are processed within 1–2 business days (Monday to Friday).
If you need to cancel or modify your order, please email us at support@lockinks.com before the order is shipped. Once dispatched, changes or cancellations are no longer possible.
Shipping Time & Cost
If your order includes multiple products, they may be shipped from different warehouses and arrive separately.
Shipping Cost
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Free Standard Shipping on orders over $65 (worldwide, except Middle East: UAE, Saudi Arabia, Qatar etc.).
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Orders below $65: shipping cost is calculated at checkout.
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Expedited shipping options (where available) will be shown at checkout.
Average Delivery Times
| Country / Region | Estimated Delivery Time |
|---|---|
| United States | 3–10 business days |
| United States (Expedited) | 3–5 business days |
| Canada | 3–10 business days |
| Mexico | 10–15 business days |
| United Kingdom, Germany, France, Netherlands | 3–8 business days |
| Japan | 5–7 business days |
| Australia, New Zealand | 7–15 business days |
| Middle East (UAE, Saudi Arabia, Qatar) | 7–15 business days |
| Southeast Asia (Singapore, Malaysia, Philippines) | 7–15 business days |
| Hong Kong, Macau, Taiwan | 3–7 business days |
| Other Countries or Regions | 7–30 business days |
Disclaimer
LOCKINK is not responsible for shipping delays or delivery issues caused by natural disasters, weather conditions, customs procedures, or other circumstances beyond our control.
We are also not liable for any delays caused by the courier or local postal services once the order has left our warehouse.
Duties & Taxes
Local taxes, VAT, and import duties may apply in some countries and are not included in the purchase price or shipping cost.
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The buyer or recipient is solely responsible for any customs charges incurred.
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As we ship worldwide, LOCKINK cannot guarantee compliance with each country’s import regulations.
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If you are unsure about your local laws or fees, please contact your country’s customs office before placing an order.
Failure to pay applicable customs fees may result in the package being returned, delayed, or destroyed, in which case we cannot issue a refund.
Return & Refund Policy
Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.This includes, but is not limited to:
Vibrators And Dildos
Douche/Enema Kits
Anal Toys, Beads And Plugs
Chastity Cage Devices, Prostate Massagers
Gags, Ropes, Fetishes And Sex Aids
Lingerie, Bondage Sets And Submissive Collars
Slappers & Whips
Lubes, massage oils, condoms, and body paints are also not returnable
For your reference, all our products come sealed.
For any refund queries as well as details of the return address please contact us at support@lockinks.com.