SHIPPING POLICY

Shipping Method:
We offer Standard International Shipping and Expedited Shipping service. Orders will be delivered to the address provided at checkout. If a customer needs to send multiple orders to more than one address, they must place separate orders and provide each address at checkout.

Processing Time:
All orders will be processed within 1-2 business days of ordering, Monday to Friday. If for any reason you need to cancel your order or modify your order details, please email us at support@lockinks.com immediately before the order shipped.

Shipping Time:
If you buy several different products, they might be dispatched from different warehouses and will arrive separately and at different times. Below is our average shipping time:

Country / RegionShipping MethodShipping Time
United StatesStandard3-10 Business Days
United StatesExpedited Shipping3-5 Business Days
Canada
Standard3-10 Business Days
Mexico
Standard10-15 Business Days
United KingdomStandard3-10 Business Days
GermanyStandard3-10 Business Days
FranceStandard3-10 Business Days
Other EU Member CountriesStandard5-12 Business Days
JapanStandard5-7 Business Days
Australia | New ZealandStandard7-15 Business Days
UAE | IsraelStandard7-15 Business Days
Malaysia | Singapore | ThailandStandard7-15 Business Days
Hong Kong | Macau | TaiwanStandard3-7 Business Days
Other Countries/RegionsStandard7-30 Business Days

Disclaimer:
We are not liable for shipping or delivery delays caused by natural or uncontrollable events. Furthermore, we are not accountable for delays associated with the courier, including customs clearance.

Duties & Taxes:
Local taxes and import duties may apply in some countries and are not included in the prices shown. Typically, the buyer or recipient is responsible for these charges. However, for orders placed in our store, the seller will cover import duties and taxes for the destination country. This means no additional shipping costs for you, and potentially faster customs clearance.

RETURN & REFUND POLICY

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.This includes, but is not limited to:

Vibrators And Dildos
Douche/Enema Kits
Anal Toys, Beads And Plugs
Chastity Cage Devices, Prostate Massagers
Gags, Ropes, Fetishes And Sex Aids
Lingerie, Bondage Sets And Submissive Collars
Slappers & Whips
Lubes, massage oils, condoms, and body paints are also not returnable

For your reference, all our products come sealed.
For any refund queries as well as details of the return address please contact us at support@lockinks.com.